Frequently asked questions
Questions about Manufacture
1Can it be customized?
Yes, we can customize production using your drawings or designs.
2Does it support small batch orders?
Yes, we welcome your order.
3How are sample making fees calculated?
It can be refunded in bulk orders.
4What is the sample production cycle?
Samples available in 3 days
5What is the typical production cycle?
Samples will be ready in 3 days, and shipments will be made in 7 days. Bulk orders will be shipped based on the order schedule.
Questions about After-sales service
1How long is the product warranty?
Excluding non-human-caused or force majeure events, the warranty period is 1 year.
Questions about Shipping method
1What is the shipping method?
Standard shipping methods include sea freight and express delivery, supporting various trade terms such as FOB, EXW, and DDP.
Delivery time
1How many days does it take to ship after the product is finished?
Delivery time is flexible and negotiable, depending on customer requirements.
